Privacy policy

At Eye Care Queensland, we are committed to protecting your privacy and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

What we collect
When you submit an enquiry via our website, we collect your first name, last name, email address, and message content.

How we use your information
This information is used solely for the purpose of responding to your enquiry or booking request. It is emailed directly to our clinic and is not stored on the website or in a database.

Third parties
We use Squarespace to host our website and form submission service. While we do not store your information, it may be transmitted through or temporarily held on third-party servers, which may be located outside Australia.

Access and corrections
You may contact us at any time to request access to, or correction of, your personal information.

Security
We take reasonable steps to protect personal information from misuse, interference, and unauthorised access. Your data is only accessible to authorised clinic staff.

Complaints
If you have concerns about how your personal information has been handled, please contact us at p_e_c@pobox.com, and we will respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact
If you have any questions about our privacy policy, please contact us at:

Eye Care Queensland
Email: p_e_c@pobox.com
Phone: (07) 3343 2578